Technology in service of real work.
“Our position on artificial intelligence: what it does, what it does not do, and where we are taking it.”
We build for the people who keep the world running.
The Working Company exists for one reason: to serve the people whose labor sustains everyday life. Cooks, cleaners, caregivers, drivers, builders, nurses, technicians: the workers who do not sit behind a screen, but on whom every screen ultimately depends.
Our platforms, Brigad and Rosk, exist to give these workers more agency, better income, and a fairer relationship with the businesses that need them. We are not a generalist tech company; we are a specialist of vertical labor markets where the work is physical, skilled, and essential.
We hold a simple conviction: skilled trades and manual work are not a relic of the past. They are the foundation of the future. Any tool we build, including AI, must answer to that.
What AI actually does in our products today.
We use AI where it earns its place. Today, that means narrow, verifiable tasks that remove friction without removing humans from decisions that matter.
- Identity verification
- First-level customer support
- Initial qualification of profiles and missions
- Automated follow-ups and reminders
That is the honest perimeter. No magical matching, no opaque scoring of human worth. AI handles repetitive load so that our teams, and our users, can focus on the parts of the work that require judgment.
What AI will not do without clear principles.
“When there is doubt, a problem, or a situation that requires judgment, a human takes over. That is not a limitation. It is accountability.”
Every automated decision in our products is documented, traceable, and contestable. If a worker or a business disagrees with an outcome, they can ask why, and they can ask a human to look again.
We do not deploy systems we cannot explain. We do not let a model be the final word on whether someone gets work, gets paid, or gets trusted. On any judgment call that touches a person's livelihood, a human takes over: by design, not by exception.
We move carefully because of what is at stake. The cost of a bad automated decision is not a missed click; it is a shift lost, a rent unpaid, a reputation damaged. That asymmetry shapes every choice we make.
Where we are going.
We are building the next generation of AI-assisted features with the same discipline. Four directions guide our roadmap:
- Accelerated skills training
- Smarter onboarding
- Quality of service
- Reliability at scale
None of this is live yet. We say so because we believe the industry has made too many promises it could not keep. We prefer to ship, then speak.
Your data belongs to you.
Trust is earned in the details. Our approach to data is meant to be boring on purpose: predictable, minimal, and yours.
- We collect only what is necessary
- We are transparent about what we collect and why
- We do not sell data, no opaque scoring
- GDPR is our floor, not our ceiling
Privacy, for us, is not a compliance checkbox. It is a form of respect for the people who put their working life into our platforms.
Our commitment.
We will keep building tools for the people who do the work the world depends on, with technology that serves them rather than studies them.
We will use every tool available, including the most powerful ones emerging today, to make skilled work more visible, more accessible, and more valued.
Our purpose is not to replace human work. It is to use technology to rebuild the human connection to essential work, and to make sure the people who do it are seen, supported, and fairly paid.